The fitness center had great equipment and was always clean.

The coffee in the breakfast area was lukewarm and not flavorful.

A jacuzzi experience worth the wait

Finally got the room with the jacuzzi tub. It was my wife's birthday surprise, and she absolutely loved it! The bath was perfect for unwinding after a long day.

However, we faced an issue with double charging for our stay. Their claims of a single charge left us confused over our missing $345—definitely frustrating.

jacuzzi tub, clean atmosphere, efficient pricing

The laundry facilities need urgent attention!!! The water pressure in the shower is pitiful!!! The noise from the slamming back door kept me up, making a restful night impossible!!!

Do recommend for a brief visit

Comfortable room, clean amenities, with convenient access to dining options and the airport, making it a great spot for a quick getaway.

None

I enjoyed the quiet ambiance of the hotel and the cleanliness of my room. The bed was comfortable, and I appreciated the free Wi-Fi. The room had a good view of the pool, which added to the relaxing atmosphere. Staff members like Bera and Reed were incredibly helpful and made my stay more pleasant. However, the signage directing to the rooms was unclear and caused some confusion upon arrival. The vending machine took my money without dispensing anything, which was frustrating. I also found the bathroom lacking basic amenities, like a bath mat, which made stepping out of the shower uncomfortable. The lack of proper exhaust in the bathroom was disappointing, too. It felt a bit neglected when it came to those small details.

Staff was welcoming and helpful, making the stay enjoyable. The room was clean and featured a comfortable bed, perfect for a relaxing night. Breakfast options were excellent, with great coffee and tasty English muffins. However, limited seating options in certain areas were a bit inconvenient, and while the staff tried their best, some facilities had restrictions that impacted their service. Overall, it's a solid choice for a stay.

I thoroughly enjoyed the spacious, well-decorated common areas, which were not only beautiful but also accessible, making it easy for seniors like me to navigate comfortably throughout the hotel during my stay.

More seating options would enhance comfort for seniors.

I had a lovely stay at Best Western Plus in Addison. The staff, especially Bera and Reed, provided a warm welcome. The breakfast was satisfying, and the coffee was excellent-a true treat for a coffee lover like me! The vending machine did take my money, which was unfortunate.

A Mixed Bag, Some Highlights Despite Issues

The room was spacious with a cozy bed and a handy microwave. Breakfast offered a nice variety, though the egg patties weren't great. While the cleanliness left much to be desired, the convenience to nearby restaurants made my stay acceptable. Consider paying for additional parking in advance.

1 Clean rooms
2 Comfortable beds
3 Helpful fitness center

1 Old carpets
2 Musty smells
3 Low water pressure

I enjoyed my stay. The room was clean and spacious. The staff was very helpful. The breakfast options were decent and fresh. I loved the coffee too! ☕

I loved the cozy atmosphere! The pool view from my room was a highlight. Just wish the mattress was more comfortable. I had a tough time sleeping. 💤

great access to parks and diverse dining options nearby

I really loved how easily I could stroll to Addison Circle Park, which is just over a kilometer away, and enjoy a peaceful afternoon among the trees and pathways. plus, there were so many fantastic restaurants just a short walk away, like The Melting Pot and Mr Sushi that made dining out super convenient after a long day of exploring the city.

This place suits me perfectly! I love the free Wi-Fi, great fitness center, and 24-hour reception. The staff helped me find my lost barrette on my first stay, which was so kind. I highly recommend!

I had a decent stay, with comfortable bedding and spacious rooms. Housekeeping was good but could improve. I'd return, though breakfast options could be better!